AIRPORT PROCEDURES AND SHUTTLE INFORMATION

The airport is located on the North side of the Island. Palmar is about four miles south of the Airport.

You will travel though the town to reach our location. Once in the shuttle, it should take 15-20 minutes depending on how full the shuttle is with other travelers.

When you initially arrive to the Airport, official uniformed airport personal will direct you into the terminal.

To expedite the customs process, fill out all your forms on the airplane, there are two, one per person and one per family.  So be sure to have a pen handy on the flight.

Once in the airport, you will line up for immigration, and pass though. You will claim your luggage on the belt. After you claim your luggage, you head to customs clearance.  There is a red/green traffic signal light for all baggage inspection and declarations. You will put your entire luggage including your carry-on baggage and any purses on the belt through the x-ray machine.

If after you press the button and it is GREEN no further inspection is required. If the light is, RED then your luggage will receive a little more inspection. Not an issue either way.

Next, you will just need to go past by the several people in either tan or blue suits that ask you where you are staying and if you need a car. They will want to try to lead you to their booth and try to sell you something or try to interest you in a “Time Share Presentation”.  Just politely ignore them: Por Favor, No Gracias!

If you have not arranged for a Rental Car, proceed to the right of the Terminal to the transportation booth; there is a blue sign with a “Bus” symbol, the “Collective Shuttle”.  This is reasonable priced, but exclusive Airport service.  We are not allowed to pick-up clients at the Cozumel Airport due to the taxi and shuttle Union.

The shuttle to Palmar is about $10 per person.